Networks Associate Infrastructure Engineer

Job Introduction

We’re looking for an exceptional Networks Associate Infrastructure Engineer to help us make a difference to our planet.

As our Networks Associate Infrastructure Engineer, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work.

Our opportunity is full time, 37 hours per week. Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone.

World changing work

From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries, and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are.

Together:

• We’re a force for good - focusing on our environmental and social impact.
• We’re experts by nature - always learning and developing to do things better.
• We live and breathe it - putting our purpose at the heart of decision-making.
• We’re better together - understanding partnerships and inclusivity make us greater.
• We keep evolving - pushing boundaries to make tomorrow better for our customers.

Your world of expertise

Best-in-class technology expertise: As a Networks Associate Infrastructure Engineer, you will work with cutting edge technology, helping to keep Met Office employees and contractors connected both internally and to the outside world and supporting our world-leading scientific capabilities.

High caliber teamwork: as a key member of a vibrant team of circa 20 high skilled Network engineers, you will foster knowledge share, collaboration and continuous improvement. 

Exciting projects: you will get involved with a mix of complex, technical issues, and large-scale life cycle projects. There are opportunities for experiences in data centre networking, next generation firewalls, cloud-based security solutions and SD-WAN. 

Key Responsibilities:

• Install, document, maintain and troubleshoot networking equipment.
• Assist in the supervision of network engineering works, at Exeter HQ and remotely.
• Respond to and resolve incidents, investigating and diagnosing complex network problems, working with users and suppliers as appropriate.
• Implement changes as required by the business to meet the demands of systems delivery, including content switch and firewall configuration.
• The maintenance of local and wide area networks for communication of data, voice, text or images within one or more computer systems.
• Work closely with experts and lead network specialists within the Met Office.

Why join us

Our work is life-changing, often life-saving and always life-enhancing. The Met Office is accredited as a 'Great Place to Work UK 2023' and in addition has achieved a place on both the UK's 'Best Workplaces in Tech' and 'Best Workplaces for Women' lists.

Your total reward package can be valued up to £36,500 annually, which includes:

• £26,954 base pay
• An outstanding Civil Service pension, with an average employer contribution of 27%
• Recruitment Retention Allowance (RRA): you will be paid £2,200 p.a. as a market supplement to reflect the demand for your skills. Whilst in post, you will be paid this market driven allowance from April 2024 until September 2025 in your monthly pay
• Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave

Essential criteria, skills, and experience

1. A real enthusiasm for working in IT, ideally with experience of networking technologies (Expert by nature).
2. Effective planning, communication with users and colleagues (Better together).
3. Fast learner with an aptitude for quickly understanding and solving problems and knowing when to seek help.
4. A drive to develop your skills (Keep evolving)

Desirable skills and experience

We encourage you to apply if you believe you meet our essential criteria, but we’re also keen to discover if you have:

1. Technical support experience with proven enterprise networking technical ability. 
2. An understanding of ITIL concepts, particularly change and incident management. 

How to apply
 
If you share our values, we’d love to hear from you. Apply below with your Career history and elaborate/detail evidence for each of the essential criteria in the supporting statement questionnaire. We recommend you use the CARL method (Context, Action, Result and Learning) for presenting evidence of experience and skills. Think about what you did, how, why, and what has the outcome for each example you provide.

Closing date Friday 02/08/2024 at 23:59 with first stage interviews commencing from 19/08/2024.  You will hear from us once the closing date has passed.

How we can help

If you are considering applying and need support to do so, you can request adjustments either within your application or by contacting us via careers@metoffice.gov.uk  

You can select in your application to be considered under the Disability Confident Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role.

We understand that great minds don’t always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.

We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible.