Senior Account Manager - UK Government Business

Job Introduction

We’re looking for an exceptional Senior Account Manager - UK Government Business to help us make a difference to our planet. 

As our Senior Account Manager - UK Government Business, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work. 

Our opportunity is full time, 37 hours per week, but we would also consider applicants wishing to work a minimum of 30 hours per week and we will also try our best to consider those intending to work a job share.  Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone. 

World changing work 

From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are. 

• We’re a force for good - focusing on our environmental and social impact
• We’re experts by nature - always learning and developing to do things better
• We live and breathe it - putting our purpose at the heart of decision-making
• We’re better together - understanding partnerships and inclusivity make us greater
• We keep evolving - pushing boundaries to make tomorrow better for our customers

Your world of expertise 

The UK Government Business team sits within the Markets Directorate and collectively manages customer and stakeholder relationships. Our purpose is to deliver funding and support the delivery of contracts for key climate, weather and technology programmes. We ensure that the Met Office is aligned with Government priorities and follows relevant policies, guidance and objectives.  With a wide-range of skills and experience, the team support colleagues across the Met Office with a variety of issues relating to funding opportunities, management of key government accounts and alignment with policymaking priorities.

You will support the successful delivery of services to UK Government Business strategic customers. This will require working closely with the UK RI and EU Manager. The role holder will champion internal business management systems, act as an expert on Account Management practices and work independently to promote best practices within the team. 

Your key duties 

• Supporting the UKRI and EU Manager to liaise with UK and European government departments / agencies, delivering account management tasks. 
• Maintain relevant customer records on Dynamics in accordance with sales order process. Drive improvements across the Government Business Team by championing change and the use of new and existing processes and systems (e.g Dynamics and ITBM). 
• Liaise with internal stakeholders, making use of finance tools and systems to track and monitor delivery against strategic accounts

Why join us 

Our work is life-changing, often life-saving and always life-enhancing. The Met Office is Great Place to Work UK certified. We are also featured on their ‘Best Workplaces in Tech’ 2023 and 2024 lists, as well as their ’54 Best Workplaces for Women’ 2023 list.

As our Senior Account Manager - UK Government Business, your total reward package will be up to £57,639 annually, which includes: 

• £41,725 base pay
• An outstanding Civil Service pension, with an average employer contribution of 27%
• Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave

Essential Criteria, skills and experience: 

1. Strong interpersonal skills and the ability to build trusted, confident, and valued working relationships with important stakeholders and relevant colleagues because we are better together. 
2. The role holder should live and breathe it with a proven track record of taking ownership and responsibility for key activities and ensuring successful outcomes to a given timeline.
3. Excellent communication skills (oral, written, presentation) demonstrating they are capable of being an expert by nature with an ability to communicate complex information.
4. Strong planning and organisation skills with the ability to keep evolving and adjust priorities to meet changing demands while managing customer expectations.
5. Self-motivated, proactive, and driven individual, who as a force for good is able to take ownership and work on own initiative to deliver successful outcomes in a timely manner.
6. Experience of working with a wide range of stakeholders including government departments.

How to apply 

If you share our values, we’d love to hear from you! Click apply to begin your application. Please complete your career history and provide evidence against each of the essential criteria in the supporting statement questionnaire. We recommend candidates use the CARL method (Context, Action, Result and Learning) for presenting evidence of experience and skills. 

Closing date 05/01/2025 at 23:59 with first stage interviews commencing from 20/01/2025. You will hear from us once the closing date has passed. 

How we can help 

If you have any questions or would like to discuss this opportunity further, please contact us at careers@metoffice.gov.uk.  

If you’re considering applying and need support to do so, please get in touch. You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity. You can select in your application to be considered under the Disability Confident Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role. 

We understand that great minds don’t always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code. 

We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible. You will need to achieve full security clearance within your first 6 months with us.