IT Service Continuity Analyst - INTERNAL APPLICANTS ONLY

Job Introduction

This is an Internal Advert, only available to current Met Office employees.

We’re looking for an exceptional IT Service Continuity Analyst to help us make a difference to our planet.

As our IT Service Continuity Analyst, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work.

Our opportunity is full time, 37 hours per week.  Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone.

World changing work

From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are.

• We’re a force for good - focusing on our environmental and social impact
• We’re experts by nature - always learning and developing to do things better
• We live and breathe it - putting our purpose at the heart of decision-making
• We’re better together - understanding partnerships and inclusivity make us greater
• We keep evolving - pushing boundaries to make tomorrow better for our customers

Your world of expertise

You will play an important role in supporting our overall Business Continuity by ensuring that IT Services continue to run, or can be recovered to planned timescales, in the event of a disruption. You will continually develop the IT Service Continuity Management process ensuring that it is fit for the future as the Met Office transforms its organisation and IT infrastructure.

Your key duties

• Provide advice and guidance to IT support teams and projects to enable them to design, build and test appropriate resilience and recovery features for IT Services, and to other stakeholders as required.
• Contribute to continual development of the IT Service Continuity Management process, including Business Impact Assessment and Risk Management.
• Develop and maintain IT Service Continuity Management process documentation and ensure that procedures are in place to keep it fit for purpose into the future.
• Design and produce management reports to demonstrate capability against key metrics.
• Design and deliver training and awareness sessions.
• Review IT Service Continuity Plans, exercise plans, and post exercise reports and make recommendations for improvements.
• Plan and facilitate IT Service Continuity exercises and tests, and monitor resulting improvement actions.
• Contribute to configuration, testing, documentation, and support of Met Office Business Continuity and Resilience software.

Why join us

Our work is life-changing, often life-saving and always life-enhancing. The Met Office is accredited as a 'Great Place to Work UK 2023' and in addition has achieved a place on both the UK's 'Best Workplaces in Tech' and 'Best Workplaces for Women' lists.

As our IT Service Continuity Analyst, your total reward package will be up to £62,939 annually, which includes:

• £41,725 base pay
• An outstanding Civil Service pension, with an average employer contribution of 27%
• In addition you will be paid £3,600 per annum as a market supplement to reflect the demand for your skills. Whilst in post, you will be paid this market driven allowance from April 2024 until September 2025 in your monthly pay
• Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave

Essential Criteria, skills and experience:

1. An understanding of business continuity principles and practices
2. Knowledge of current IT resilience and recovery technologies and services
3. Focussed on delivering a quality service to stakeholders
4. Broad understanding of service management processes
5. Experience of process design and improvement
6. Ability to create clear documentation to communicate information to a range of audiences

How to apply

If you share our values, we’d love to hear from you. Apply below using your CV and Supporting Statement with evidence against each of the essential criteria. We recommend candidates use the CARL method (Context, Action, Result and Learning) for presenting evidence of experience and skills.

Closing date Sunday 05/05/2024 at 23:59 with first stage interviews commencing from 20/05/2024. You will hear from us once the closing date has passed.

How we can help:

If you are considering applying and need support to do so, please contact us via careers@metoffice.gov.uk . You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity. You can select in your application to be considered under the Disability Confident Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role.

We understand that great minds don’t always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.

We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible. You will need to achieve full security clearance within your first 6 months with us.